Special Education Coaching & Family Support

Feel more confident supporting your child’s learning.


Special education consulting for families who need help understanding IEPs, navigating school challenges, and choosing their next steps.

Privacy Policy

Last updated: October 16, 2026


Aligned Learning is operated by Elia Rivera through eliarivera.com. This policy explains how personal information is collected, used, and handled when you visit this website, contact me, book appointments, or receive services.


Information You Provide

Depending on how you interact with Aligned Learning, you may provide:

  • Your name, email address, and other contact information.
  • Appointment details, intake responses, and messages.
  • Information about your family’s goals and your child’s learning needs.
  • Educational documents you choose to share, such as IEPs, learning plans, or school reports.
  • Information discussed during consultations and coaching sessions.

Please share only information relevant to the support you are requesting. Do not submit Social Security numbers, payment-card details, or unnecessary medical information through the website’s contact form.


How Information Is Used

Your information is used to:

  • Respond to inquiries.
  • Schedule appointments and communicate about services.
  • Understand your goals and provide personalized educational guidance.
  • Prepare learning plans, recommendations, and resources.
  • Maintain service and transaction records.
  • Address technical issues, protect the website, and meet applicable legal obligations.


Information About Children

This website and its booking forms are intended for adults. Parents or legal guardians should arrange services and provide information about their children.

Please share information about a child only if you have the authority to do so. Child observations are arranged with a parent or legal guardian, with appropriate permission before participation.

Children should not independently submit personal information through this website. If you believe a child has done so, please contact me so I can review and address it.


Scheduling, Payments & Other Providers

Aligned Learning uses third-party providers to support website hosting, contact forms, scheduling, payments, email, and online meetings.

Appointments are booked through Acuity Scheduling. Payments are handled by the payment provider shown at checkout, which currently includes PayPal. Payment credentials are entered through the payment provider rather than through the website’s contact form.

These providers process information according to their own privacy policies. Please review the policies provided when you use their services.


When Information Is Shared

Information may be shared with service providers as needed to operate the business and deliver services.

Information may also be disclosed when required by law, in response to a valid legal request, or when reasonably necessary to protect someone’s safety or address fraud or security concerns.

I will request your permission before contacting your child’s school or another professional on your behalf, unless disclosure is legally required.

Client information is not sold or used for targeted advertising. Identifiable client stories, testimonials, photographs, or children’s work will not be published without separate permission.


Cookies & Technical Information

The website and connected services may use cookies or similar technologies to support their functions. Hosting and service providers may collect technical information, such as IP addresses, browser details, device information, and access logs.

You can manage cookies through your browser settings. Blocking some cookies may affect website or booking features.


Session Recordings

Sessions are not recorded by Aligned Learning unless this has been discussed and you have provided separate permission beforehand. Any agreed recording will include an explanation of its purpose, access, and retention.


Storage & Retention

Information is retained only as long as reasonably needed to provide services, maintain necessary business records, resolve disputes, and meet applicable legal obligations.

When information is no longer needed, it is deleted or securely disposed of where reasonably possible. Some information may remain temporarily in provider backups or be retained where legally required.


Security

Reasonable safeguards are used to protect personal information and limit access to those who need it for the purposes described in this policy. However, no online service or method of transmission is completely secure.

Please contact me before sending sensitive educational documents so we can agree on an appropriate way to share them.


Business Location & International Services

Aligned Learning is registered in Hawaiʻi, United States. Elia Rivera currently provides services remotely from the Dominican Republic.

Client information may be accessed from the Dominican Republic and processed or stored in countries where third-party service providers operate, including the United States. Privacy laws may differ between countries.


Your Choices & Requests

You may contact me to request access to, correction of, or deletion of personal information you have provided. Depending on your location, you may have additional privacy rights under applicable law.

Requests will be handled as required by applicable law. Some records may need to be retained for legal or legitimate business purposes. I may need to verify your identity or authority before responding.


Changes to This Policy

This policy may be updated when services or information-handling practices change. The latest version will appear on this page with an updated date.


Contact

For privacy questions or requests, please contact Elia Rivera through the Contact page at eliarivera.com. Use “Privacy Request” as the subject and avoid including sensitive documents in your initial message.


Booking & Cancellation Policies

Privacy Policy